Privacy Policy

Effective Date: May 2025

MVI Industries ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.mviindustries.co.nz ("Website").

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By using our Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information:
  Name, email address, phone number, billing and shipping address, and any other information you provide during checkout or when creating an account.

• Payment Information:
  Payments are processed via Stripe, a PCI-DSS compliant third-party payment provider. We do not store your full credit card information on our servers.

• Device and Usage Information:
  Information about how you interact with our Website, including your IP address, browser type, device type, pages visited, and referring website.

• Cookies and Tracking Technologies:
  We use cookies and similar technologies (e.g., tracking tags) from Google and Meta (Facebook) to help us understand user behavior and improve our marketing and advertising efforts.

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2. How We Use Your Information

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We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve our Website and services

• Communicate with you about promotions, updates, and order details

• Conduct analytics and targeted advertising via Google and Meta

• Comply with legal and regulatory requirements

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3. Sharing Your Information

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We may share your personal information with:

• Service Providers: Including Stripe for payment processing, shipping partners, IT support, and marketing platforms (such as Google and Meta).

• Government or Regulatory Authorities: When required to comply with legal obligations or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets.

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We do not sell your personal information to third parties.

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4. Cookies and Tracking Technologies

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We use tracking technologies from:

• Google (e.g., Google Analytics, Google Ads)

• Meta (e.g., Facebook Pixel)

These help us measure Website performance, understand customer behavior, and deliver personalized advertising. You can manage your cookie preferences through your browser settings or opt out of certain data collection using tools like Google's Ads Settings or Meta’s Ad Preferences.

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5. Security of Your Information

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We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, access controls, and secure data storage systems.

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6. Your Rights Under New Zealand Law

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Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request correction of your information if it is inaccurate

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:
Email: info.mviindustries@gmail.com
 

7. Retention of Information

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We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal and accounting obligations.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. We will post the updated policy on our Website and revise the "Last Updated" date. Continued use of the Website after any changes constitutes acceptance of the updated terms.